Senior Sales Manager

The Senior Sales Manager will be responsible for leading the sales team, developing and executing strategic sales plans, and driving revenue growth. This role requires a dynamic and results-oriented leader with a deep understanding of the travel industry and a proven track record of achieving sales targets. The ideal candidate will possess excellent leadership, communication, and negotiation skills, with a strong ability to build and maintain client relationships

Key Responsibilities:

Sales Leadership:

• Develop and implement strategic sales plans to achieve company sales targets and expand the customer base
• Lead, mentor, and motivate the sales team to meet and exceed sales goals
• Monitor and analyze sales performance, providing regular reports to senior management
• Identify new market opportunities and develop strategies to capitalize on them.

Client Relationship Management:

• Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and repeat business
• Proactively reach out to potential high-value clients through various channels such as phone calls, emails, and face-to-face meetings.
• Handle high-level negotiations and close deals with significant clients and partners.

Product and Market Expertise:

• Stay up-to-date with the latest travel trends, destination information, and industry developments
• Ensure the sales team is knowledgeable about the full range of travel products and services offered, including new hotels, airlines, and travel experiences.
• Provide training and support to the sales team to enhance their product knowledge and sales skills.

Operational Efficiency:

• Collaborate with various departments, including marketing, product development, and customer service, to ensure alignment and support for sales initiatives.
• Implement and maintain efficient sales processes and use CRM tools to manage client interactions and sales activities effectively.
• Ensure accurate and timely preparation of sales proposals, contracts, and itineraries.

Customer Experience and Feedback:

• Gather and analyze customer feedback to identify areas for improvement in sales processes and service delivery
• Address and resolve client issues and complaints promptly and professionally
• Ensure that personalized travel itineraries meet client preferences, including destinations, activities, and travel dates.

Qualifications and Skills:

• Bachelor’s degree in Business, Marketing, Hospitality, Tourism, or a related field; a Master’s degree is a plus.
• Proven experience in sales management, preferably within the travel industry
• Excellent communication, interpersonal, and negotiation skills.
• Strong leadership and team management abilities.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in using CRM software and Microsoft Office Suite.
• Flexibility to work irregular hours, including weekends and holidays, as needed.
• Strong analytical and problem-solving skills.

Preferred Qualifications:

• Experience with high-value client management and B2B sales.
• Established network within the travel and tourism industry.
• Proficiency in multiple languages is a plus.
• 7 – 10 years in sales, with at least 4 years in a senior or managerial role within the travel industry

Salary – Up to 15 LPA(Negotiable)